Signature Solutions for Retailers

act'o-soft

Solution Integrator
Werther
Germany

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act'o-soft

act'o-soft integrated added the SignPad eSignio (Wacom STU-500) and SOFTPRO's Software Development Kit SignWare in its cash register software act'o-cash. SOFTPRO caters with her software components for the authenticity and integrity of the electronic receipts.

act'o-cash can completely and securely handle all business transactions from customer service and the purchase transaction to money management and merchandise handling as well as human resource administration and store communication.

act'o-soft

Solution Integrator
Werther
Germany

Website of Partner

act'o-soft

act’o-soft hat SignPads wie das SignPad eSignio (Wacom STU-500) und SOFTPRO's Software Development Kit SignWare in seine Kassensoftware act’o-cash integriert zur Erstellung elektronischer Lastschriftbelege. SOFTPRO sorgt mit seiner Software für die Authentizität und Integrität der digitalen Dokumente. act’o-cash wird individuell auf die Abläufe in den Filialen zugeschnitten und wickelt sämtliche Geschäftsabläufe - von der Kundenbedienung und der Kaufabwicklung, der Geldverwaltung und der Warenhandhabung bis zur Personalführung und Filialkommunikation ab.

Casyope

Distribution Partner
La Verriere
France

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Casyope

The leading provider of payment solutions for the retail industry in France is partnering with SOFTPRO since 2012. In French speaking Africa Casyope trades as Syrse. Casyope services its customers directly and through selected partners.

The company has integrated in its Solution for Dematerialization at the Front Office and Point of Sale Casydemat devices to capture signature with their biometric characteristics such as
Signature Tablets of the SignPad Series Slate Tablet PCs - Stylistic Q550 / Q552 of SOFTPRO Partner Fujitsu in conjunction with SOFTPRO E-Signing Software Development Kit SignWare

This unique document management solution allows organizations to work without paper for account opening, contracts, loan requests, barter agreements, telecommunication services, POS and online subscriptions and many other sorts of workflow. Organizations deploying Casydemat as well as their customers save time and money enjoy excellent service based on a secure and certified process and help to save the environment.

Depending on the individual requirements and existing system environments devices for dematerialization are rolled out to the stores. Among these devices are duplex scanners to digitize paper files brought in from customers, signature tablets both for stationary use. Slate Tablet PCs support nomadic operations for example in-store away from the cash register or customer service office or in-field.

Casyope also provides software to capture text from scanned documents using OCR and verify scanned IDs. Several customers in France are already saving time and money as they use Casydemat in their multichannel environment: in their stores, agencies or points of sale. In the growing list of Casydemat users are well-known leaders in their respective industry segment, such as Autobacs and IKEA.

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EHI Retail Institute

Association
Cologne
Germany

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EHI Retail Institute

Scientific institute of the retail industry with around 560 members (as of January 2012). Network of international retail companies, service providers and manufacturers of consumer and capital goods.

EHI organizes conferences and working groups, operates its own publishing house, and partners with Messe Düsseldorf in staging the world’s biggest capital goods trade fair for the retail business, EuroShop.

SOFTPRO regularly particiates at EHI events like "Kartenkongress" and provides best practice demonstrations for E-Signing in
Retail 

EHI Retail Institute

Association
Cologne
Germany

Website of Partner

EHI Retail Institute

Wissenschaftliches Institut des Handels. Zu den 560 fördernden Mitgliedern (Januar 2012) zählen internationale Handelsunternehmen und deren Branchenverbände, Hersteller von Konsum- und Investitionsgütern und verschiedene Dienstleister.

Im EHI Retail Institute e.V. werden Forschungsarbeiten zu wichtigen Zukunftsthemen des Einzelhandels durchgeführt. SOFTPRO engagiert sich hier insbesondere im Bereich Informationstechnik und Zahlungssysteme

SOFTPRO nimmt regelmäßig an Veranstaltungen des EHI wie dem "Kartenkongress" teil. Vorgestellt werden dabei insbesondere Anwendungen von SOFTPROs Partner für die Elektronische Unterschrift im Handel

Ergonomic Solutions

Technology Partner Hardware
Epsom
United Kingdom

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Ergonomic Solutions

Partner for professional mounting of SignPads and other Signature Capturing Devices

Ergonomic Solutions is offering an intelligent pole and plate combination which is quick and easy to install. with its very successful construction kit SpacePole^®. As seen at many retailers for furniture, fashion, outdoor equipment etc. Space Pole for SignPads

 

Ergonomic Solutions is leader in manufacturing and supplying EPOS and in-store technology mounting solutions for the global retail markets. Authorised distributorships and technology partners world-wide.

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höltl retail solutions

Solution Integrator
Bad Hersfeld
Germany

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höltl retail solutions

Founded in 1972, Höltl Retail Solutions is considered one of the most innovative provider of information technology for retail in Europe. Its customers include retailers of each size - owner-operated specialty storesm, "top dogs" of regional significance and well-known chains. Höltl Retail Solutions provides its products and services to non-food retailers, manufacturers, wholesalers and brand owners of the clothing industry which control their brand stores and retail spaces (like shop-in-shop segments) with solutions created in Bad Hersfeld.

Since 2008, Höltl Retail Solutions provides PaperlessPOS - a solution for the management of digital receipts. Part of this solution is the electronic signature for all transactions where customers (or employees) have to sign. The main application is the electronic debit. E-Signing is also used for the provision of samples, managing returns and closure of cash accounts. Components of the highly successful solution are the signature pad SignPad (Wacom STU-500) and the Software Development Kit SignWare.

Users reports published in company magazine 'Höltl News" (PDF) Modehaus RamelowModehaus KögelBabywelt Gersthofen

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höltl retail solutions

Solution Integrator
Bad Hersfeld
Germany

Website of Partner

höltl retail solutions

Das 1972 gegründete Unternehmen gilt als einer der innovativsten Anbieter der Informationstechnik für den Handel. Zu den Kunden zählen Einzelhandelsunternehmen jeder Größenklasse, vom inhabergeführten Fachgeschäft über "Platzhirsche" mit regionaler Bedeutung bis hin zu namhaften Filialisten. Höltl Retail Solutions unterstützt mit seinen Produkten und Dienstleistungen den Non-Food-Handel, Hersteller, Großhändler oder Markeninhaber der Bekleidungsbranche, die mit den Lösungen Markenflächen und Stores steuern. 

Seit 2008 bietet Höltl Retail Solutions mit PaperlessPOS eine Lösung zum Management digitaler Belege. Teil dieser Lösung ist die elektronische Unterschrift für alle Vorgänge, bei denen Kunden (oder Mitarbeiter) eine Unterschrift leisten müssen.. Die Hauptanwendung ist das Elektronische Lastschriftverfahren (ELV). Elektronisch unterschrieben wird auch für Auswahlen, Kundenretouren und Kassenabschlüsse. Feste Bestandteile der sehr erfolgreichen Lösung sind das Unterschriftenpad SignPad eSignio (Wacom STU-500) und das Software Development Kit SignWare.

Anwenderberichte aus der Unternehmenszeitschrift "Höltl News" (PDF):
Modehaus RamelowModehaus KögelBabywelt Gersthofen

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höltl retail solutions

Johanes Schick
Managing Director

Website of Partner

Partner Voice: September 2009

"We were looking for a high quality signature tablet for our digital receipt management PaperlessPOS. With SOFTPRO we found the right partner to synchronize perfectly the SignPad and our software module with our checkout solution POSFlow. The integration of SOFTPRO's Software Development Kit was really easy. The competent team of SOFTPRO provides an outstanding first-class service with extremely short response times. It's fun to collaborate. From our customers we receive a very positive feedback on our flagship product PaperlessPOS."

kommIT

Solution Integrator
Cologne
Germany

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kommIT

Assisting authorities with IT solutions for efficient and customer-friendly processes. The company provides for example the solution OK.VORFAHRT - a modern urban car licensing program. It supports the comprehensive, user-friendly editing of all future proceedings in a vehicle registration authority. With OK.VORFAHRT authorities automate many routine tasks. Citizens benefit from the smooth processing of their requests.

kommIT has integrated an interface to support selected signature tablets in OK-WAY. Supported are DESKO Tablet Kiosk and the SignPad Color (Wacom STU-520), the SignPad (Wacom STU-500) and the SignPad Compact (Wacom STU-300). In addition to the hardware the software for electronic signing SignDoc of SOFTPRO was integrated in the solution.

Authorities lower their printing costs and as personal data may be extracted from the machine readable area of the ID card. Citizens sign electronically on the display of one of the signature tablets mentioned above. Scanning of documents is no longer required, the electronic archiving is done by a simple mouse click.

The DESKO Tablet Kiosk integrated card reader allows to capture personal data may be extracted from the machine readable area of the ID card and automatically import into OK.VORFAHRT. Users of a civil registration system (like OK.EWO or BayBIS) may benefit from a data import. The user does no longer require to type in details about the holder or is bank account. Where this feature is not required SignPads allow to go paperless in a very cost-effective way.

Micros

Solution Integrator
Berlin
Germany

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Micros

MICROS, is a global leader in technology solutions for retailers that allow them to trade anywhere and everywhere, offering a seamless cross-channel experience to their customers. MICROS retail solutions are installed in over 60,000 stores in 30 countries, while analytic solutions process data at a corporate level for an additional 100,000 stores.

MICROS cross-channel platform provides the functionality that allows retailers to successfully engage their customers – a true end to end global retail solution suite. Our services include platform implementation and integration, strategic business consulting, design services including creative and user experience, hosting, and managed services. Nearly 2000 retailers around the world rely on MICROS to strengthen their businesses and deliver results across all consumer touchpoints: store, web, direct and mobile.

Among the comprehensive portfolio of MICROS is OSCAR POS, a Point-of-Service and store management system designed for retailers in a single or mixed sales environment. This solution allows customers to consistently control all business processes at the POS, back office and head office. MICROS Retail - OSCAR POS

 

Micros

Solution Integrator
Berlin
Germany

Website of Partner

Micros

MICROS Retail ist ein Geschäftsbereich der MICROS Systems, Inc, einem der weltweit führenden Anbieter von Lösungen für den Einzelhandel und Direktvertrieb. Hunderte von Unternehmen im Handel auf der ganzen Welt setzen auf die Lösungen des Unternehmens. MICROS Retail ist darauf spezialisiert für sowohl die Effizienz der Arbeitsabläufe zu optimieren wie auch den Kunden seiner Kunden ein perfektes Einkaufserlebnis auf allen Vertriebskanälen zu ermöglichen. Softwarelösungen des Unternehmens sind Anfang 2013 weltweit in mehr als 33.000 Filialen installiert. Analyseprogramme von MICROS Retail werten auf zentraler Ebene Daten von weiteren 60.000 Filialen aus.

Bedeutender Teil des umfangreichen Portfolios von MICROS ist OSCAR POS, ein Kassen- und Filialmanagementsystem für den Einsatz in homogenen und gemischten Verkaufsumgebungen im Handel. Die Lösung ermöglicht die einheitliche Steuerung aller Geschäftsvorgänge vom Point of Service (POS) übers Back-Office bis zur Zentrale. In OSCAR POS wurde die elektronische Unterschrift mit Hilfe der Lösungen von Softpro integriert.
MICROS Retail - OSCAR POS

proHandel

Solution Integrator
Bielefeld
Germany

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proHandel

proHandel equips the retail and the apparel industry with integrated inventory management solutions and POS systems, which are both highly functional as well as easy to use. The range of solutions covers all processes from planning, product management to controlling and instruments for the efficient organization of the sales process. proHandel has a large number of references in commercial and industrial customers in the fashion, footwear and sports segment in Germany.

proHandel has expanded the terminal infrastructure in adding the SignPad eSignio (Wacom STU-500) into the check-out procedure since 2010 for direct debits. Additionally SOFTPRO's Software Development Kit SignWare has been integrated in their system. Also supported are credit card payments, provision of samples, withdrawals, expenses, levies and closure pof cash accounts.

The signed documents are created in PDF format as a "receipt" and transmitted like other data from the cash register to the Enterprise Resource Planning (ERP) system. An additional program can store the PDF documents directly in the integrated ELO, or other archives. A backup is retained in the fund.

Customers and employees sign on SignPads of fashion retailers which are innovative category champions in their respective region in German cities like Biberach, Buxtehude or Korbach.

 

proHandel

Solution Integrator
Bielefeld
Germany

Website of Partner

proHandel

prohandel bietet dem Einzelhandel und der Bekleidungsindustrie integrierte Warenwirtschaftslösungen und Kassensysteme an, die hoch funktional und einfach zu bedienen sind. Die integrierten Lösungen umfassen sämtliche Prozesse – von der Planung, der Warensteuerung und dem Controlling bis zur effizienten Gestaltung des Verkaufs .prohandel verfügt über vielfältige Referenzen in ganz Deutschland in Handel und Industrie in den Bereichen Mode, Schuhe und Sport.

Durch die Integration des SignPad eSignio (Wacom STU-500) und des Software Development Kits SignWare ermöglicht prohandel seit 2010 elektronische Lastschriften an der Kasse. Auch Kreditkartenzahlungen, Auswahlen, Auszahlungen, Ausgaben, Abschöpfungen und Tagesabschlüsse sind möglich. 

Die unterschriebenen Belege werden im PDF-Format als "Bondruck" erstellt und wie die anderen Daten von der Kasse an das Warenwirtschaftssystem übertragen. Über ein Zusatzprogramm lassen sich die PDF-Belege auch direkt im integrierten ELO-Archiv oder anderen Archivsystemen ablegen. Ein Backup bleibt in der Kasse erhalten. 

Mit der Lösung von prohandel wird auf SignPads von Mitarbeitern und Kunden bei zahlreichen mittelständischen Modehäusern unterschrieben - zum Beispiel in Biberach, Buxtehude und Korbach. Die innovativen Unternehmen sind auch jeweils Marktführer in ihrer Region.

Seithe & Partner

Solution Integrator
Bergkamen
Germany

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Seithe & Partner

Supplier of cash management systems for the retail sector with a dedicated focus on shoe retailers.

Seithe & Partner has integrated the SignPad eSignio (Wacom STU-500) and SOFTPRO's E-Signing solutions in their solution suite "APPOLON winpos". SOFTPRO caters with her software components for the authenticity and integrity of the electronic receipts.

Seithe & Partner

Solution Integrator
Bergkamen
Germany

Website of Partner

Seithe & Partner

Anbieter von Kassensystemen für den Einzelhandel mit Schwerpunkt auf Schuhläden

Seithe & Partner hat in seine Lösung "APPOLON winpos" das SignPad eSignio (Wacom STU-500) und SOFTPROs Lösungen für das elektronische Unterschreiben integriert. Dadurch wird die Authentizität und Integrität elektronischer Lastschriftbelege abgesichert. Am Point of Sale kann so weitgehend auf Papier verzichtet werden.

TeleCash

Solution Integrator
Bad Vilbel
Germany

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TeleCash

TeleCash, a First Data company, is one of the largest network operators and service providers for card payment systems in Germany. The company maintains approx 240,000 terminals at more than 134,000 clients from retail and banking. Every year TeleCash completes over one billion transactions.

TeleCash supports its customers when choosing, buying, and installing suitable hardware and software, ensure problem-free operation, and offer interesting value added services for increasing revenue and strengthening customer loyalty.

TeleCash has chosen SOFTPRO E-Signing solution components for its signature-based payment process of “EC Direct Debit process”. Therefore E-Signing Software Devlopment Kit SignWare and signature tablets of the SignPad series were integrated in TeleCash’s electronic document archiving service “onlineArchive”. They cater for the authenticity and integrity of the electronic receipts which replace paper receipts and archives.

The system was introduced at IKEA stores in Germany in 2008: Among the benefits are 2,000 working hours saved every year, happier customers (450 hours less waiting time at the check-out) and reduced expense for paper. Reference Report IKEASummary after 4 years in Production
- presented at Conference Omnicard in Berlin - January 17, 2013

Among the many other customers of onlineArchive today are well known names like Legoland (fun park) and Jack Wolfskin (outdoor equipment).

End of 2011 readers of retail industry magazine "Handelsjournal" selected this service as a "Top Product Retail 2012". The electronic receipt management service was awarded Silver status in the category "Eco-Friendliness".

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TeleCash

Solution Integrator
Bad Vilbel
Germany

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TeleCash

TeleCash, ist einer der größten Netzbetreiber und Dienstleister für den kartengestützten Zahlungsverkehr in Deutschland. Das Unternehmen ist Teil der First Data Gruppe und betreut rund 240.000 Terminals bei über 134.000 Kunden aus den Bereichen Handel und Banken. Jedes Jahr wickelt TeleCash über eine Milliarde von Transaktionen ab.

TeleCash unterstützt seine Kunden bei Auswahl, Kauf und Montage geeigneter Hard- und Software und sorgt für einen dauerhaften Betrieb. Darüber hinaus werden Value Added Services angeboten zur Steigerung von Umsätzen und der Bindung von Kunden.

TeleCash bindet die Lösungen von SOFTPRO für das elektronische Unterschreiben unter anderem in sein Verfahren für die unterschriftenbasierte elektronische Lastschrift (ELV) ein. SOFTPRO sorgt in der Lösung „onlineArchive“ für die Authentizität und Integrität elektronischer Belege. Das integrierte Software Development Kit SignWare und Unterschriftentabletts vom Typ SignPad ermöglichen es auf Papierbelege zu verzichten.

Seit 2008 ist „onlineArchive“ in den Filialen von IKEA in Deutschland im Einsatz. Anwenderbericht IKEAZwischenbilanz: 4 Jahre Elektronisches Belegarchiv bei IKEA
- präsentiert auf der Konferenz Omnicard in Berlin am 17. Januar 2013

Ende 2011 wählten die Leser des Fachmagazins "Handelsjournal" die Lösung zum "Top Product Retail 2012". Der Service zum elektronischen Management von Belegen wurde mit einer Silbermedaille in der Kategorie „Umweltfreundlichkeit“ ausgezeichnet.

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TeleCash

Ylfa Marte
Product Manager for the Electronic Receipt Storage Service at TeleCash - about the integration of SignPad and SignWare

Website of Partner

Partner Voice: January 2009

"The check out experience is one of the most important aspects to shape the image of a retailer in the eye of the customer. It is the final part of the shopping experience and ideally the customer keeps in mind a friendly and smooth handling at the teller. Cash desks occupied with card boxes for paper receipts are out of date in 2009. For several years we have wished for a signature capturing device to enable the paperless retailer receipt. Such a device must display a signature similar to a signature signed on paper and display the receipt so that it is clearly and easy to read. A series of other devices from several vendors we have tested intensively could not convince us. Since the SignPad eSignio in connection with SOFTPRO's SignWare SDK is available we do have the compelling solution which gets increasingly popular."

Tracom

Solution Integrator
Nairobi
Kenya

Website of Partner

Certified Partner 2012

Tracom

Tracom Limited is a limited liability company incorporated in Kenya, specializing in providing solutions for the financial industry (banking and insurance) and retailers for the Point of Sale. Systems for electronic document management are another major part of Tracom’s business. Tracom only works with worldwide leaders who have expansive knowledge and expertise in the various platforms that they service.

Tracom Limited has offices in Kenya & France. Two research and development centres operate in France and Kenya to cater for the French-speaking market and English-speaking market in Africa. SPS(Tanzania), SPS (Rwanda), SPS(Uganda), SPS Malawi and SPS Ethiopia are affiliates of Tracom limited. Tracom develops local solutions to perfectly suiting the individual requirements of the African market.

Local capacity allows creating fluid solutions that can morph to follow changing requirements SOFTPRO technology enables Tracom to further strengthening its unrivalled security solutions thru the seamless implementation of handwritten signatures into its vertical solutions as well as middleware platforms. End-customers can now rely more than ever before on Managing Trust in Signatures, Documents and Transactions.Banking IT Show AITEC 2012 : Report of SOFTPRO at Booth of Tracom

Tracom

Paul Njau
CEO

Website of Partner

Certified Partner 2012

Partner Voice: December 2011

We appreciate the unique dedication of the SOFTPRO team to focus on all aspects around handwritten signatures as the core of their business for more than 25 years. Besides this unrivalled expertise, they also have a sound understanding of the business requirements in our market and are able to deal with different cultural backgrounds. Seamlessly embedding SOFTPRO’s e-Signing into our multi-channel middleware and vertical applications will enable us serving our end-customers with a unique value proposition for more security, improved workflow automation and substantial cost savings.